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11
Managing Unsold Items
What to do with unsold items
Sometimes items don't sell; there could be many reasons for this. The market could be saturated with that item or your item description, title or pictures may need some editing/re-vamping. You can take a look at the listing and any activity via "My eBay". eBay offers a great incentive to relist your item, you can make changes to the listing and relist the item. If your item sells this time, you will be credited for the insertion fee! There are some restrictions/requirements:
- You must relist the item within 90 days of the closing date of the original listing.
- Only the first relisting of an item is eligible. Subsequent relistings of the same item do not qualify.
- Both the original listing and the relisting must be in Online Auction or Fixed Price format (not Store Inventory format or Real Estate).
- Both the original listing and the relisting must be single-quantity (not Multiple Item or "Dutch").
- The starting price you set for the relisted item must not be greater than that of the original listing.
- The relisted item must not have a reserve price if the original listing didn't have one. If it did, the reserve price you set for the relisted item must not be greater than that of the original listing.
- The relisted item must end with a winning buyer. If the item doesn't sell the second time, the Insertion Fee is not refunded.
- Qualifying Unpaid Items that are relisted and close successfully will receive a standard relist credit automatically if the item is relisted and sells. Read more on the Unpaid Item Process.
To make another attempt to sell an unsold item, click relist in the Actions column.